Fully customizable and backed by fantastic support. Our web based application will help you plan your work, track it efficiently, and collaborate with your team wherever they are.
Full support is provided for defining data entry forms including custom fields. Each project can have its own data entry form or share a common one. You can also define public forms that anyone can use to submit issues.
Workflow configurations control who an issue can be assigned to, the valid values for the resolution and status fields, and basic data entry validations. RMTrack installs with a default workflow configuration that can easily be changed or replaced entirely.
Reporting in RMTrack is primarily through custom filters and layouts. The point-and-click filter wizard allows users to quickly build flexible queries that can be shared within a project team or to all users. The layout designer allows users to choose what columns will be displayed.
Permission-based access to projects and issues controlled at a group level. By assigning users to different groups and projects, you can control what issues users can see. You can even restrict access to specific issue fields by granting view and update privileges to different groups.
E-Mail notification rules ensure that project members are kept up to date on all assignments. The notification rules are fully customizable and each project can have its own rules or share in rules that apply to all projects.
We invite you to call or email our support group with any questions, problems or suggestions. We provide full support while you evaluate RMTrack and are happy to assist with your configuration and setup. Post sale, we continue to offer the same great support. Call or email to receive immediate and professional answers to any and all questions.
