HOW TO: Execute the RMTrack Job Scheduler from the command line

Summary

RMTrack uses a background service to perform the periodically execute the following jobs:

• Sending e-mail notifications
• Receiving incoming e-mails
• Escalating issues (automatic workflow transitions)
• Performing database backups

These jobs will be performed by the Job Scheduler automatically at predetermined intervals; however, it is possible to execute the Job scheduler from the command line. This can be useful for trouble-shooting and testing.

1. Start a command prompt (from the Start menu select "Run...", enter "cmd" and click Ok)
2. CD into the directory: C:\Program files\RMTrack Issue Tracking
3. Run the program “RMTrack.RunScheduledJob”. The command line should be the name of the job followed by a database connection string

EXAMPLE:

RMTrack.RunScheduledJob "Database Backup" "File name=c:\inetpub\wwwroot\rmt\dbconnection.udl"

NOTES:

Make sure to quote the job name and the database connection string. Job names are case sensitive.

The application accepts the following job names:

• Database Backup
• Incoming E-Mail
• Issue Escalation
• Issue Notifications

Applies to

RMTrack Issue Tracking - v4.0 or later

Keywords: JOB SCHEDULER, EMAIL, ESCALATION, BACKUPS