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Please take a moment to read the following notes. They will help you get started
quickly and lead you to some of the great features RMTrack provides.
To install RMTrack, simply run the program you downloaded and follow the on-screen
instructions. You may want to take a look at the
After RMTrack installs you will be presented with a "Read Me" page that contains a link
"start page" that will take you to your new RMTrack website or you can access RMTrack from
Start --> All Programs --> RMTrack Issue Tracking --> Login.
On the Login screen use 'Administrator' as the User Id (no password).
Your demo site does not contain any test data - it is a "blank" setup and contains
only the minimum elements to allow the application to run.
We strongly recommend that you start by downloading the
or you can access the guide from Help --> Contents --> Documents on every page of the application.
Once you have the Administration Guide please refer to the section Getting Started With RMTrack.
This will provide you with some very important first steps for RMTrack.
Please remember that a support representative is available to answer any questions
you have about RMTrack. We're happy to provide assistance setting up your custom
installation or to help resolve any issues that might arise.
We are also available for on-line sessions to assist with your configuration and setup
of RMTrack to get the application working just how you need it to work.
You can contact a support representative by email,
or by phone at 1-888-225-2271 (+1-416-929-1720 outside of North America).